Property Maintenance and Services Job Management Software for DFFH Victoria Public Housing Contractors
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Job Management
Our comprehensive job management system streamlines the entire job process from start to finish. It allows for the automatic reception and import of jobs from integrated head contractors, making it easier than ever to keep track of your workload. You can easily enquire about job details for different job statuses, such as open, cancelled, complete, and invoiced jobs. For non-DHS works, manual job entry is also supported, ensuring flexibility in job management.
Document Management
Our system simplifies document management by enabling you to download and print all received ITPs, Work Orders, and Contractor Memos with just a single click. You can also enter notes against jobs or properties and automatically attach photos and documents to jobs via a special email address, enhancing the organisation of critical project information.
Property and Job Search
Our platform provides a comprehensive property history view, displaying all jobs associated with a property. Additionally, you can search for jobs by address or tenant details, making property and job search quick and efficient.
Pricelist Management
Create and manage different pricelists for various head contractors and DHS areas with ease. This feature ensures accurate pricing for each client and project type, reducing errors in pricing and billing.
Invoicing and Reporting
Generate invoices for completed jobs effortlessly and submit job completion data to head contractors automatically. This transparent process allows contractors to see which jobs have been completed and the actual work performed. The system also includes built-in rules to avoid invoicing errors. Furthermore, you can export invoices to popular accounting software like MYOB™, Quickbooks™, and Xero™ and generate reports for job tracking and financial analysis.
Communication and Reporting with Head Contractors
The system facilitates seamless communication with head contractors, including the ability to create and respond to sub-contractor write-backs. It also enables you to manage and respond to overdue job reports received from head contractors, ensuring effective collaboration and project progress tracking.
Paperless Processing
Our Paperless Processing Dashboard provides a visual overview of job progress, allowing you to track jobs through various stages of completion. You can ensure that all necessary paperwork is attached before invoicing head contractors, improving efficiency and reducing the risk of errors.
Employee and Sub-contractor Management
Efficiently allocate jobs to employees and sub-contractors, send ITPs and work orders via email and SMS for critical and urgent jobs, and track job assignments. You can also record timesheets and sub-contractor invoices against jobs, making it easier to manage and compensate your workforce. Data from timesheets and invoices can be seamlessly transferred for job completion and invoicing. Additionally, export sub-contractor invoices to popular accounting software.
Mobile Application
Our HROTTrade mobile application empowers you to manage jobs and communication on the go. Access job details, assign tasks, and stay connected with employees and sub-contractors, ensuring that your operations are not confined to the office. Monitor job progress, view reports, and make informed decisions anytime, anywhere.
HROTCloud Lite – allows you to print all jobs received from your head contractors with a single click, or if you want to use mobile devices, you can distribute jobs automatically to them on a postcode-by-postcode basis. It does not allow tracking of individual jobs to employees, and you would only be able to run overdue jobs reports for your entire company.
HROTCloud (Full Version) – this version requires a member of your staff to allocate jobs to employees as they are received from your head contractor, at which point you can then print out the jobs or send them to a mobile device (tablet or phone). This then allows you to track who is holding what jobs, run overdue reports by employee, and enables some other advanced features.
HROTTrade is our Android based app for tablets or phones that links with HROTCloud Lite and HROTCloud and is designed for tradespeople to use on site to complete jobs, take photos, record notes and responses to contractor memos etc.
This feature is available in both versions for an additional cost.
The Paperless Processing Dashboard allows you to track your jobs through their various stages of completion and ensure all the required paperwork is attached to the job prior to invoicing your head contractors.
This feature is available in both versions for an additional cost
Each version of HROTCloud is accompanied by a detailed operational manual and offers unlimited email support as part of the package.
